Managing the Customer Experience: Turning customers into advocates by Joe Wheeler, Shaun Smith

Managing the Customer Experience: Turning customers into advocates



Download Managing the Customer Experience: Turning customers into advocates




Managing the Customer Experience: Turning customers into advocates Joe Wheeler, Shaun Smith
Language: English
Page: 273
Format: pdf
ISBN: 0273661957, 9780273661955
Publisher: FT Press

You need loyal customers, not just satisfied ones. Managing the Customer Experience: Turn Customers Into Advocates shows you how to manage your customer experience and reap the rewards.

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